The Henn- na Hotel is the world-first hotel staffed by robots open in Nagasaki since 2016. At the front desk, you will be greeted by multi-lingual robots that will help you check in or check out. At the cloakroom, the robotic arm will store your luggage. Mechanic yet somehow human, those fun robots will warm your heart. Furthermore, once you register your face with our face recognition system, you will be free from the hassle of carrying the room key around or worrying about losing it.
These “actroïdes” female developed by Kokoro Robotics Company and Osaka University, breathe, blink, and more importantly, can speak four languages. They can open doors, carry your bags, clean and even have a small smart conversation. Rooms are accessible by facial recognition technology and guests can request the room service from a tablet. Light turns off automatically when no one is in the room, and every room features a cutting-edge “radiant panel” air conditioning system. Finally, TV is watchable but only on your tablet.
Inspired by the name “Huis Ten Bosch,” translate in English as “House in Woods,” the hotel want to be a space filled with tranquility warmed by material like wood. In addition to a chic and modern interior decors, the Henn-Na Hotel has introduced few new and environmentally friendly features like structural timber product CLT (Cross Laminated Timber), which is the first to be adopted in a hotel in Japan, solar panels, and cutting-edge hydrogen energy system in order to enhance the guests’ comfort during their stay. The only one area on which Henn-Na Hotel still relies on humans is the security. The hotel is dotted with security cameras, and real people watch everything through a monitor to ensure guests are safe.
Robots are very common in Japan where the aging of the population raises important issues of lack of manpower. Replacing some tasks by robots is one of Japan’s flagship projects. Moreover, this hotel is also a way of criticizing the pricing policies practiced by Japanese establishments, as a night at the Henn-Na Hotel will costs you 3 time less than a normal hotel in Japan.